Best Buy Zombies

[Fiercetimbo17 10+ year member]

I don't understand. different locations are allowed to charge different prices. //content.invisioncic.com/y282845/emoticons/confused.gif.e820e0216602db4765798ac39d28caa9.gif Certain areas have more competition then others.

Yes it is called market reaction, when it comes to clearance items it is done by the store traffic and sales history. Stores that have not sold as much of the product in the past will have prices drop quicker because they are less likely to sell than another store. They only do this with clerance items and the other stores do not have to match the prices.

Its all calculated by the corporate inventory people for the district

 

[iceteebone 5,000+ posts]

Yes it is called market reaction, when it comes to clearance items it is done by the store traffic and sales history. Stores that have not sold as much of the product in the past will have prices drop quicker because they are less likely to sell than another store. They only do this with clerance items and the other stores do not have to match the prices.Its all calculated by the corporate inventory people for the district

All stores in our district price all items differently. It doesn't matter clearance or not. For instance ink cartridges at our store, are about $1-2 cheaper then the next closest store.

 

[SuperchargedRS 10+ year member]

Ok, well that isn't Best Buy's fault. That would be the r-tards working in that section of the store.
Ok, so they didn't have something in stock, it happens. And it was a higher price, well they can pretty much charge what they want.

Where they did go wrong was to take it back, and you should have stopped them. **** happens, you can go anywhere and have something like that happen.

I always love going in there. My GF hates it because we usually spend an hour or so in there. //content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif

Didn't realize BB had independent contractors? Thought the people there worked for BB, huh? Because if they WORK for BB IT IS BB's PROBLEM.

Also the scary thing here is I remember you stating somewhere in this forum that you owned a shop;

sure as hell wouldn't want to take a car to your shop; as if it got jacked up (under your logic) you wouldn't stand behind your work, because a employee did it, so as the owner it's not your/the shops problem?...scary

 

[joetama 5,000+ posts]

A big mac isn't the same price everywhere either.

OMG OMG OMG...

I knew there was some kind of conserisy...

Didn't realize BB had independent contractors? Thought the people there worked for BB, huh? Because if they WORK for BB IT IS BB's PROBLEM.
Also the scary thing here is I remember you stating somewhere in this forum that you owned a shop;

sure as hell wouldn't want to take a car to your shop; as if it got jacked up (under your logic) you wouldn't stand behind your work, because a employee did it, so as the owner it's not your/the shops problem?...scary

I don't own/work for/ or have anything to do with a Car Audio shop. Nor would I ever want to.

These guys did screw up and you are correct about that. But, that doesn't mean the entire store and every chain everywhere is responsible. Is the guy that works in the TV responsible for the other person's mistake. Is the guy at a store in a store 100 Miles away responsible. No, so how can you blame the whole Company for one person's screw up.

And you are completely wrong, about my policies with customers. But, we have to deal with what I call the hazard customers that if everything isn't 120% perfectly the way they want it from start to finish the whole store and everyone in it is a SOB.

Which, at the moment you are acting very much like a Hazard customer.

 

[SuperchargedRS 10+ year member]

Is the guy that works in the TV responsible for the other person's mistake. Is the guy at a store in a store 100 Miles away responsible. No, so how can you blame the whole Company for one person's screw up.

And you are completely wrong, about my policies with customers. But, we have to deal with what I call the hazard customers that if everything isn't 120% perfectly the way they want it from start to finish the whole store and everyone in it is a SOB.

Which, at the moment you are acting very much like a Hazard customer.

Well lets clear things up, your CO-WORKERS (i.e. of equel or lesser rank) are not responsible, however the buck stops with the c/o; meaning the manager IS responsible for everyone beneath him, the district manager IS responsible for the mangers, and so on and so on.

Now I am glad to hear you are not running a store, as it sounds like your ideology would make for some chitty work (maybe not YOUR work but allowing chity from those beneath you).

When I do a project for a client I always see flaws, I bust my azz to remedy them, even though I have yet to have any of them noticed by a colleagues or client (let alone commented on..or at least by anyone but me); is it unfair to expect that from everyone else, maybe; though I make my money with this mindset, I do not like handing it over to people who don't show me the same degree of craftsmanship as I do (if that makes sense).

 

[joetama 5,000+ posts]

Well lets clear things up, your CO-WORKERS (i.e. of equel or lesser rank) are not responsible, however the buck stops with the c/o; meaning the manager IS responsible for everyone beneath him, the district manager IS responsible for the mangers, and so on and so on.
Now I am glad to hear you are not running a store, as it sounds like your ideology would make for some chitty work (maybe not YOUR work but allowing chity from those beneath you).

When I do a project for a client I always see flaws, I bust my azz to remedy them, even though I have yet to have any of them noticed by a colleagues or client (let alone commented on..or at least by anyone but me); is it unfair to expect that from everyone else, maybe; though I make my money with this mindset, I do not like handing it over to people who don't show me the same degree of craftsmanship as I do (if that makes sense).

I think you are missing my point. And I do have a company and every employee is very much responsible for what they do.

Just a quick question, did you ask to speak to a manager? Because if you didn't then you are totally wrong on your point. If you feel that they are so responsible then you should have asked to talk to one of them. Managers, district managers, etc etc etc all have a variety of responsibilities other than watching what everyone does 24/7. This is impossible unless you are talking about a Casino and dealers, pit bosses, floor manager etc etc... So, if you have a problem with a person at a store you ask to speak with their manager so that you can let them know, because in most cases they would be very interested in hearing about what happened. Secondly, there are not always good managers and employees. It happens, there is nothing you can do about it as a shopper, employee, manager. But, you wanted to you could daisy chain this all together to make George Bush accountable if you like, so I have no interest in the ladder argument. Shitty people can slip thought the cracks, if you have always hired perfect people then kudos to you. But, that would mean that you either only work for yourself and by yourself or that you have some seriously long term people working for you. Or, you haven't been in business that long.

Anyway, what employee "A" in store "I" does is wrong should be notified to the manager in store "I". If you don't ask to speak with one then STFU. If you did what did they do? Was the employee disciplined? Was it just a mistake that was cleared up for future reference? How was the situation resolved? Is this just a case of I'm unhappy because I didn't get what I wanted so I am going to break out the internet thuggery against BB?

Maybe in your wisdom you can maybe daisy chain me a pretty picture that sounds more like a conspiracy against you how employee "A" in Store "II" and manager "A" in store "II" are responsible for the shenanigans in store "I".

 

[SuperchargedRS 10+ year member]

I believe that I did mention that I talked to the manager in the first part of this thread, and she was about as young and of the same attitude as her subordinates.

And the bucks DOES stop w/ bush, or in the case the manager. A good leader will take personal responsibility for EVERYONE under them, this just means taking more time to find people to work in your company and better training/knowing what's expected and the consequences. Now this is BB we are talking about so god knows that will never happen; still ,my point stands.

And with your last daisy chain conspiracy BS, read my last comment again.

 

[SuperchargedRS 10+ year member]

I get little punk ass kids like you coming back into my department and asking **** like do you carry subs with triple stacked magnets. Congrats you know what a triple stacked magnet is and you **** know we dont, we are a bottom line audio store with a few good stuff(Type R's, P3, PDX, etc). Plus these kids who think they are the **** tend to not know everything and immediately get on my nuts when I have shown them my Off-Brand subs in a wall.

uhh, come again?

 

[WhoSayWho? 5,000+ posts]

This really seems like one you could have won with a little assertiveness.

Shame on you if you did not at least speak with a manager at the second store.

Also, these places usually have a customer cool line where you can jump straight to corporate HQ. If you did not immediately get what you wanted from the mgr you could have called and probably gotten the prices you wanted.

 

[WhoSayWho? 5,000+ posts]

Ok...so I go to BB to get a deck and speakers for my new daily driver.
I find some speakers I like, they are on sale but out of stock, the guy tells me to go to this other store as they have like 10 in stock.

I jump in the car drive for 20min get there and the speakers are 50 bucks more, i tell them the discrepancy and they tell me I am SOL and they don't price match there own store WTF?

So i am like ok....BS...but ok...

No mention of speaking to a manager here.

 

[SuperchargedRS 10+ year member]

hmm, guess I didn't mention that lol,

but yea I did talk to a manager, I know the employees have about as much power as a wet towel, so generally when it comes to a any problem I don't waste my time, I just talk to a manager.

 

[SB3BabyHuey 10+ year member]

actually bmx at the location and district i work at i was told not to match prices of other stores FOR CLEARANCE ITEMS. everything else is fair game though. b/c that other store might sell twice the product we do a day and be able to make up the lost money on product, whereas a slower store will not be able to do those prices.